Frequently Asked Questions
Getting Started
What is Pranoia?
Pranoia is a marketplace for paid media placements. We connect businesses, PR professionals, and marketers with verified media outlets worldwide. You choose an outlet, submit your content, and we handle the publication process.
Who can use Pranoia?
Anyone aged 18 and over — individuals, businesses, PR agencies, and marketing teams. If you need to get published in media, Pranoia is for you.
How do I get started?
Create an account, browse the catalog, choose a media outlet that fits your goals, and place an order. The whole process takes minutes.
Orders and Payment
How does ordering work?
You find an outlet in the catalog, review its conditions and metrics, add it to your order, and pay. Each outlet is processed as a separate order. After payment you'll receive a confirmation email with next steps.
What payment methods are accepted?
We accept card payments via Stripe. All transactions are secure.
Can I order multiple placements at once?
Yes. You can add multiple outlets to your cart and pay in one transaction. Each placement will be managed separately.
What is the minimum order amount?
Placements start from $190 depending on the outlet.
Content and Publication
What types of content can I publish?
Articles, press releases, sponsored posts, and interviews — depending on the requirements of the specific outlet. Each media card shows what formats are accepted.
Do I need to provide the article myself?
Yes, in most cases you submit your own content. Some outlets offer an optional article writing service — you can add this when placing your order. In that case you provide a brief with your topic, key points, and links.
What information do I need to provide with my content?
Article title, article text with links and anchors, author name and title, images for publication, and any special instructions for the editor.
How long does publication take?
Most placements go live within 2–3 business days after your content is reviewed and approved.
Will my article be indexed in Google?
Most articles published through our platform are indexed by Google. However, indexation depends on the media outlet's technical setup and Google's own policies — we cannot guarantee it.
How long will my article stay live?
We work to ensure every article stays published for a minimum of 1 year. That said, media outlets may remove content at their own discretion. This is outside our control, but we strive to make permanence the standard.
Refunds and Issues
What if my content gets rejected by the outlet?
We will notify you immediately and process a full refund. We may also suggest an alternative outlet if appropriate.
Can I cancel my order after payment?
If you cancel immediately after payment before any work has begun, you are eligible for a full refund. If work has already started, a partial refund may be considered. Once an article is published, refunds are not available.
What if I'm not satisfied with the result?
Contact our support team at support@pranoia.com and we will review your case individually.
Account and Support
How do I track my orders?
All your orders and their statuses are available in your personal dashboard after logging in.
How can I contact support?
Email us at support@pranoia.com — we'll get back to you as soon as possible.
Can I delete my account?
Yes. Contact support@pranoia.com and we will delete your account and personal data in accordance with our Privacy Policy