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Terms of Service

1. General

These Terms of Service ("Terms") govern your use of the Pranoia platform ("Platform"), operated under the name Pranoia and registered in France. By accessing or using the Platform, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use the Platform.

2. Eligibility

The Platform is available to individuals aged 18 and over, as well as legal entities. By registering, you confirm that you meet these requirements.

You are responsible for keeping your account credentials confidential. You must not share your login details with third parties.

3. Services

Pranoia is a marketplace for paid media placements. We connect clients with media outlets for the purpose of publishing articles, press releases, sponsored posts, and other content.

Pranoia acts as an intermediary between clients and media outlets. We do not guarantee editorial decisions made by media outlets and are not responsible for the content policies of third-party publishers.

4. Orders and Payment

All orders are processed through the Platform. Payment is collected via Stripe, a third-party payment provider. By placing an order, you agree to Stripe's Terms of Service.

Each media outlet is processed as a separate order for ease of management, even if multiple outlets are purchased in a single transaction.

Prices are listed in USD. Pranoia reserves the right to update pricing at any time. Prices valid at the time of order will apply.

5. Refund Policy

A full refund will be issued in the following cases:

  • The media outlet rejects the content and refuses to publish.

  • The client cancels the order immediately after payment, before any work has begun.

A partial refund may be considered in the following cases:

  • Work on the order has already begun (content preparation, editorial coordination).

  • The client requests cancellation while the order is In Progress.

No refund will be issued if:

  • The article has already been published.

  • The client simply changes their mind after publication.

All refund requests are reviewed individually. To request a refund, contact support@pranoia.com with your order number.

6. Content Policy

By submitting content to the Platform, you confirm that you have the right to publish it and that it does not violate any applicable laws or third-party rights.

The following types of content are strictly prohibited:

  • Adult or sexually explicit material.

  • Content related to weapons, drugs, or illegal activities.

  • Fake news, disinformation, or deliberately misleading content.

  • Gambling or online betting promotion.

  • Content that violates copyright or intellectual property rights.

  • Hate speech, discrimination, or content inciting violence.

Pranoia reserves the right to reject any content that violates this policy without issuing a refund if the violation is the client's fault.

7. Content Rights

The client retains full ownership of the content submitted for publication. By submitting content, the client grants the media outlet a non-exclusive license to publish it on their platform.

Pranoia does not claim ownership over any content submitted by clients.

Note: The question of content rights after publication on third-party media platforms may be subject to the individual editorial policies of each outlet. We recommend consulting a legal advisor for complex cases.

8. Publication Permanence

Pranoia strives to ensure that published articles remain live for a minimum of 1 year from the date of publication.

However, media outlets may remove content at their own discretion in accordance with their editorial policies. Pranoia does not control the content management decisions of third-party publishers and cannot guarantee permanent publication.

We guarantee the fact of publication, not its indexation in search engines or permanence beyond our control.

9. Limitation of Liability

Pranoia is not responsible for:

  • The editorial decisions of media outlets.

  • SEO results or search engine indexation.

  • Removal of published content by the media outlet after publication.

  • Any indirect, incidental, or consequential damages.

10. Changes to Terms

Pranoia reserves the right to update these Terms at any time. Continued use of the Platform after changes are posted constitutes acceptance of the new Terms. We will notify users of significant changes via email.

11. Contact

For any questions regarding these Terms, please contact us at: support@pranoia.com